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Docmatic sp. z o.o. ("Docmatic") is an intelligent process automation software provider (the "Service").
This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our Service and your associated choices with that Data.

We use your data to provide and improve the Service. During installation and usage of the software, entering into, connecting to, using, and/or accessing any of the Docmatic tools, you confirm that you have read, understood, and agree to the Privacy Policy regulation. IF YOU DO NOT AGREE TO THE PRIVACY POLICY, PLEASE DO NOT MARK THE CHECKBOX ACCORDING TO WHICH YOU CONFIRM THAT YOU AGREE TO THE PRIVACY POLICY. IN SUCH A CASE, DO NOT USE ANY OF THE DOCMATIC SOFTWARE AND TOOLS AND PROMPTLY ERASE ALL FILES AND DATA FROM DOCMATIC SOFTWARE. 


Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Information Collection And Use


We collect several different types of information to provide and improve our Service to you. If you are outside the UE and choose to provide information to us, please note that we transfer the data, including Personal Data, to the EU and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

We ensure you that while collecting the information, we respect all your data protection rights, especially indicated in actual rules of law such as GDPR (European Union Regulation on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC – General Data Protection Regulation [OJ L 119, 4.5.2016, p. 1–88]).


Types of Data Collected: Personal Data


We do not collect your name, surname, address, and age data. However, while you use our Service or contact us, we may ask you to provide us with certain personally identifiable information that can be used to access the Services, contact or identify you ("Personal Data") – e.g. e-mail address. Such Personal Data will be used only for the purpose you know and accept. 


Types of Data Collected: Usage Data


When you access the Service, we may collect certain information automatically, including, but not limited to, the IP address, e-mail address, the type of Internet browser you use, and all the files you upload to the Service and other diagnostic data ("Usage Data"). Usage Data may include, but is not limited to:

  • IP address;

  • country/city of the User;

  • e-mail address; 

  • first name and last name;

  • cookies.


Usage Data make as possible to provide and maintain our Service. We analyse Usage Data to improve our Tools and Service. For this purpose, we may transfer your User Data to a third party (for more details, look at "Transfer of Data").


Types of Data Collected: Tracking & Cookies Data


We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.


Cookies are files with a small amount of data, including a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of our Service.


Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service;

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings;

  • Security Cookies. We use Security Cookies for security purposes.


Use of Data - Purposes


Docmatic uses the collected Data for the following purposes:

  • to provide and maintain the Service, 

  • to notify you about changes to our Service;

  • to allow you to participate in interactive features of our Service when you choose to do so;

  • to provide customer care and support;

  • to provide analysis or valuable information so that we can improve the Service;

  • to monitor and optimise the usage of the Service;

  • to detect, prevent and address technical issues;

  • to record your preferences concerning advertising and marketing communications;

  • to make possible and continue running Docmatic's business, e.g. for accountancy reasons;

  • to comply with a legal obligation;

  • to protect and defend the rights or property of Docmatic;

  • to prevent or investigate possible wrongdoing in connection with the Service;

  • to protect the personal safety of users of the Service or the public;

  • to defend against legal liability.


Legal basis for collecting Data


The legal basis for collecting unique/usage/cookies data by Docmatic is as follows:

  • User's consent to collect data – permission users provide while accepting this Privacy Policy (art. 6-1-a. GDPR). The User is not obligated to agree to the collection of their data. However, without permission to do so, any usage of Docmatic's Tools and Services is not possible (for more details, look at the "Privacy Policy" introduction;

  • performing Docmatic's obligations under any contract with User, for example, to comply with the Terms of Service (art. 6-1-b. GDPR);

  • Docmatic's legitimate interests include operating, maintaining and improving Services, running, growing and developing business (art. 6-1-f GDPR). According to art. 6-1-f GDPR Docmatic will ensure that its legitimate interests do not outweigh the User's interests or fundamental rights and freedoms that require personal information protection. 


The period for which Docmatic will store the personal Data


We keep your personal information for no longer than necessary for the purposes for which the Data is processed. The time we retain personal information depends on the purposes we collect and use it and as required to comply with applicable laws and establish, exercise or defend our legal rights.


Transfer Of Data


Your information, including Personal Data, may be transferred, according to art. 28 GDPR, to third parties ("Processor"). In such a case, we obligate each Processor to respect all User's rights and protect their data. Transfer of Data is admissible only to realise the purposes of collecting your data. Docmatic will take all steps reasonably necessary to ensure that your Data is manipulated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.




To process, monitor and analyse the use of our Service, we may transfer your Usage Data to third parties' analytics services, for example, provided by Google and Linkedin, such as:

  • Google BigQuery 

  • Google Cloud

  • Google Cloud Vision

  • Google Analytics

  • Linkedin Insight Tag, 

  • Google Ads 

Docmatic may also transfer your data to third-party advertising and technology companies to serve to advertise and provide aggregated data to assist in helping to promote when you use our Services. To achieve this, we may transfer your Usage Data, e.g. IP address, country/city of User, to a third party. 

Third-party technology companies help us collect data about you to build a profile of your preferences based on your activities when you visit or use our Services and websites. We also use these companies to automatically collect data from you when you use our Service to help us identify the advertising served to you and what you do after seeing those advertising. 


Security Of Data


The security of your Data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The main risk of our processing of your personal information is if it is lost, stolen, or misused. This could lead to your personal information being in the hands of someone else who may use it fraudulently or make public information that you would prefer to keep private.


However, we take all reasonable precautions to safeguard your personal information's confidentiality, including appropriate organisational and technical measures. We use industry-standard practices to protect the confidentiality of any personal information that we might collect from you. We limit the access to User data to employees performing a legitimate business function that requires them to access and use your data to supply you with our Services. We also review our security procedures periodically to consider appropriate new technology and updated methods to ensure we continue to protect your data.


User's rights


According to GDPR, every person whose data are processed by Docmatic has:

  • Right of access to Data – You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation as to whether we are using your data; details about how and why it is being used; and details of the safeguards which are in place if we transfer your information outside of the European Economic Area ("EEA");

  • right to update your Data;

  • right to delete or restrict the use of your Data – You have a right to ask us to delete any personal information we hold about you in certain circumstances. Please be aware that in such a situation, you will not have the possibility to use any Services provided by Docmatic;

  • right to revoke your agreement for Data processing – If you revoke your agreement, Docmatic will stop processing your collected data based exclusively on your consent. Cancellation of your agreement does not deprive the legal base of hitherto Data collecting;

  • right to Data portability – You have a right to ask us to provide your personal information to a third-party provider of Services in certain specific circumstances;

  • right to object – You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal data on the basis of our or another person's legitimate interest.


Links To Other Sites

Our Service may contain links to other sites that we do not operate. You will be directed to that third party's site if you click on a third-party link. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for any third-party sites or Services' content, privacy policies or practices.


Children's Privacy


Our Service does not address anyone under 13  ("Children").

We do not knowingly collect personally identifiable information from anyone under 13. Please contact us if you are a parent or guardian and know that your children have provided us with Personal Data. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes To Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on Docmatic's page. We will also notify you via e-mail and/or a prominent notice on our Service before the change becomes effective and update the "effective date" at the top of this Privacy Policy.



These Privacy Policy changes are effective when posted on this page.

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